Privacy / DreamLuna

Privacy, without the fog.

A clear view of what information the DreamLuna site uses, why it is needed and the choices that remain yours.

Last updated August 24, 2026
01

Information we collect

We collect information you choose to provide, such as contact details, delivery details and messages sent through the site. When commerce is enabled, payment information will be handled by the selected payment provider rather than stored by DreamLuna.

  • Contact and account details
  • Order, delivery and return details
  • Site preferences and consent choices
  • Technical information needed for security and performance
02

How we use information

We use information to provide the site, respond to questions, prepare and fulfil orders, improve the experience, prevent misuse and meet legal obligations.

03

Cookies and analytics

Essential browser storage supports the bag, checkout preview and privacy choices. Optional analytics remain off unless you choose to allow them. You can reopen Cookie settings from the footer at any time.

04

Sharing and retention

We share information only with service providers needed to operate the site, process payments, deliver orders, measure performance or comply with law. We keep it only for as long as the relevant purpose or legal obligation requires.

05

Your privacy choices

Depending on where you live, you may ask to access, correct, delete or receive a copy of personal information, or opt out of certain sharing and marketing uses. We do not sell personal information for money.

  • Request access or correction
  • Request deletion where applicable
  • Withdraw marketing consent
  • Limit optional analytics through Cookie settings
06

Contact and updates

Dream Luna Limited is responsible for this policy. Contact us through the site with a privacy request. We may update this policy when the service or applicable requirements change.

Questions

We are here to make it clear.

Contact DreamLuna